Refund Policy

Effective Date: February 22, 2025

At ikkaka.com, we are committed to providing professional legal and financial dispute resolution services, including bank dispute solutions, bank account unfreezing, awareness classes, and crypto wallet fund recovery. As these services involve legal and administrative processes, we have a structured refund policy in place.

1. General Refund Policy

Due to the nature of our services, refunds are granted only under specific circumstances, as detailed below. We encourage clients to thoroughly review our service terms before making a purchase.

2. Eligibility for Refunds

Refunds will only be considered under the following conditions:

• Service Non-Delivery: If we are unable to initiate or deliver the agreed service due to our internal limitations.

• Incorrect Charges: If an incorrect amount was charged due to a billing error.

• Duplicate Payments: If a client is mistakenly charged more than once for the same service.

• Cancellation Before Service Initiation: If the client requests a cancellation before we have started working on their case, a partial refund (subject to administrative costs) may be applicable.

3. Non-Refundable Services

The following services are strictly non-refundable once initiated:

• Bank Dispute Solutions & Account Unfreezing Services: As these involve legal filings, communications with banks, and regulatory authorities, no refunds can be issued once the process has begun.

• Crypto Wallet Fund Recovery: Given the complexities and external dependencies involved, refunds will not be provided once work has started.

• Awareness Classes: Fees for educational and consultation services are non-refundable once the class session has been attended or accessed.

• Legal Services & Mediation: Once a case is initiated and legal proceedings or mediation have started, refunds will not be available.

4. Refund Request Process

To request a refund, clients must follow these steps:

1. Submit a Written Request to info@ikkaka.com with details including:

   • Full name

   • Contact details

   • Service purchased

   • Reason for refund request

   • Any supporting documents (if applicable)

2. Processing Time: Refund requests will be reviewed within 10-15 business days from the date of submission.

3. Approval or Rejection: Clients will receive an email confirmation of whether their refund request has been approved or denied.

4. Refund Method: If approved, the refund will be processed to the original payment method within 5-10 business days.

5. Dispute Resolution

If a refund request is denied and the client wishes to dispute the decision, they may escalate the matter by contacting our support team at info@ikkaka.com with the subject “Refund Dispute – [Client Name]”. We aim to resolve disputes fairly and transparently.

6. Changes to This Policy

ikkaka.com reserves the right to modify this refund policy at any time. Changes will be posted on our website, and clients are encouraged to review the policy periodically.

For further inquiries, please contact us at:

📧 Email: info@ikkaka.com
📞 Phone: +91 62 35 77 55 77